Our company was founded in 2000 and currently hosts thousands of websites on servers in many different data centers. We are a family owned and operated business with several layers of support and backup systems to insure that you and your web sites are always taken care of. We know that our success depends on your success and we go the extra mile to help you succeed.
We have a long history of excellent uptime for our servers (documentation from a third-party monitor is available upon request). We guarantee 99.5% uptime, and our guarantee includes nearly every circumstance that would make your website unavailable, except for your own mistakes, and of course we will help you fix those. Most web hosts exclude natural disasters, downed power or communication lines, and scheduled maintenance, which can take your sites offline for considerable time if not done right. We count all of those things as downtime. We are confident enough in our backup systems to guarantee 99.5% uptime, including maintenance work and reboots. If we ever fail you will receive a free month of hosting at the end of your current billing period – that’s a FULL month, not a prorated amount relative to the downtime!